Pinon Plumbing LLC

We charge $125 per hour for standard service calls. A small trip fee will be applied to jobs more than 10 minutes outside of the towns of Westcliffe and Silver Cliff, or more than 10 minutes from our shop location. The fee is based on distance, your specific trip fee will be specified when scheduling.

For larger projects such as water heater replacements we issue estimates. The first estimate visit for a project is free. Our final invoice for an estimated project does not change unless the scope of work changes.

Emergency service is our top priority and is worked into our schedule before anything else. Being a small family business we cannot guarantee availability after hours, please leave a message and/or send us an email. If one of our technicians is available they will get in touch with you as soon as possible.

Yes, we provide a one-year craftsmanship warranty on all repairs, and a one-year labor warranty on all new installs.

We are more than happy to install customer supplied fixtures and units, although we will not warranty these customer supplied items.

Annual maintenance is important to keep units such as water heaters, boilers, and furnaces clean and running well. It provides the opportunity to diagnose problems before becoming worse and can maximize the lifetime of the unit. Upon request, clients can be added to the Annual Service Program. When part of this program clients will receive a call annually from our office to reschedule yearly maintenance. When multiple units are scheduled for annual service within the same trip a 5% discount will be given. Clients choosing to take part in our Annual Service Program will receive an additional 5% discount. Discounts are applied to the annual service flat rate only. Does not apply to other services rendered. Service can be cancelled, rescheduled, or skipped. If cancelling or rescheduling please provide notice to our office at least two business days prior to the appointment.

Absolutely. All of our plumbers are fully licensed, insured, and highly trained to handle any plumbing issue. We prioritize professionalism and safety in every job we undertake.